Memorization games for autonomous specialists

Client

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they're going.

Background

Senior Autonomous Specialists test early software to ensure the vehicle is perceiving the world just like a person. To perform this task, Autonomous Specialists need to be able to identify over 100 perception objects.

Learning objectives

Autonomous vehicle operators can:​

  • Identify various perception objects

  • Recall vocabulary in written and spoken communications

My tasks
  • Design and develop jeopardy game using Storyline 

  • Validate content 

  • Lead QA/QC

 
Deliverables
  • A 5-minute, self-paced, mobile jeopardy game

  • A 10 minute, self-paced, car chase game

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Merchandising training for teams on the go

Client

Apple

Background

Apple merchandising teams travel to consumer electronic stores to secure demo units, manage demo content and update marketing materials. Merchandising teams need videos, articles and checklists that they can reference on the go. 

Learning objectives

Merchandising teams can:

  • Secure demo units

  • Install demo content on demo units

  • Mount marketing materials

 
My tasks
  • Conduct needs assessment

  • Design mobile curriculum

  • Wrote script for videos

  • Write articles

  • Wrote and validated quizzes 

Deliverables
  • 2 brand new curriculums

  • 2 updated curriculums

  • 7-10 articles per curriculum

  • 20 how-to videos

  • Quizzes

  • Surveys

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Command Center managing the Internet of Things

Client

Cisco Jasper offers a cloud-based service platform, called Control Center. The platform help organizations manage the Internet of Things. 

Background

Cisco Jasper has an extensive library of courses. The courses needed to be updated because the user interface of Control Center has changed and new features were added. 

Learning objectives

Learners can:

  • Understand the iOT lifecycle

  • Manage the connectivity of IoT devices

  • Add and secure a device 

  • Gather real-time diagnostics

  • Setting up notifications

My tasks​
  • Update and develop eLearning modules

  • Record screencasts

  • Write and develop quizzes

  • Fix bugs

  • Support train-the-trainer sessions

 
Deliverables
  • 15 eLearning modules

  • 20-25 minutes each

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Onboarding for Senior Autonomous Specialists (Canary)

Client

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to get where they're going.

Background

Canaries are Senior Autonomous Specialists who conduct a series of tests to ensure early software is qualified for release. Waymo needed a two-week onboarding program.

Learning objectives

Senior driving teams can:

  • Describe their role and responsibilities

  • Describe the software testing lifecycle 

  • Monitor the software

  • Perform a variety of testing missions

  • Perform troubleshooting

 
My tasks
  • Conduct task analysis

  • Collaborate with stakeholders to write the content

  • Design curriculum

  • Design slide decks

  • Design on the job training

  • Support train-the-trainer sessions

  • Write quizzes and skills assessments

Deliverables
  • Slide decks for instructor-led training

  • On the job training tool

  • On the job skill assessment tool

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Onboarding training for merchandising teams

Client

Apple Inc specializes in consumer electronics, computer software, and online services.

 
Background

Apple merchandising teams travel to consumer electronic stores to secure demo units, manage demo content and update marketing materials. Apple needed to create a two day onboarding program for new merchandising teams.

Learning objectives

Merchandising teams can:

  • Replace graphics

  • Secure demo units

  • Manage demo content

  • Maintain fixtures

  • Complete surveys

 
My tasks
  • Conduct needs assessment

  • Design curriculum

  • Design slide deck

  • Write facilitator guide 

  • Conduct train-the-trainer sessions

  • Create storyboards for videos

  • Write quizzes

  • Collaborate on Level 1 survey

 
Deliverables
  • Slide deck 

  • Facilitator guide 

  • Survey

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Image by Christopher Gower